Costs & delivery time

ThePetsArk offers delivery from 49€ for France and Monaco.

ThePetsArk offers delivery from 69€ for other European countries, Switzerland and the United States.

 

Our products from the "The must-haves" collection are shipped within 24 hours (business day). If you order before 10am, your order will be shipped the same day. After 12pm, it will leave the next day! Our shipments are eco-responsible.

Concerning the products of other collections, they are shipped within 72 hours maximum (working day).


Delivery to Metropolitan France (including Corsica), Monaco, Andorra: 
Colissimo followed at home: The price of the delivery is 3.99€. Delivery within 48 hours (only for the "Unmissable" collection).
Epacket : The price of the delivery is 3.99€. Delivery within 10 to 12 days.

 

Delivery to Belgium and Luxembourg:
Colissimo suivi : The price of the delivery is 9.99€. Delivery within 48h to 72h ("The must-haves" collection only).
Epacket : The price of the delivery is 9.99€. Delivery within 10 to 12 days.

 

Delivery to Switzerland:
Colissimo International : The price of the delivery is 9.99€. Delivery within 5 to 7 working days (collection "The must-haves" only).
Epacket : The price of the delivery is 9.99€. Delivery within 10 to 20 days.

 

Delivery to the rest of Europe (Germany, Austria, Netherlands, Italy, Spain, Portugal):
Colissimo International: The price of delivery is 9.99€. Delivery within 5 to 7 days (only for the "The must-haves" collection).
Epacket : The price of the delivery is 9.99€. Delivery within 10 to 12 days.

 

Delivery to Eastern European countries:
Colissimo International : The price of the delivery is 9.99€. Delivery within 5 to 7 working days (only for the "The must-haves" collection).
Epacket : The price of the delivery is 9.99€. Delivery within 10 to 12 days.

 

Delivery in the United States:
Colissimo international : The price of the delivery is 9.99€. Delivery within 5 to 10 working days (for the "The must-haves" collection only).
Epacket : The price of the delivery is 9.99€. Delivery within 10 to 18 days.


We will provide you with the tracking number of your package on the day of shipment so that you can follow it. ThePetsArk reserves the right to choose the packaging and delivery method according to the number of products ordered.

Shipping fees include packaging, handling and postage. 

The delivery times of the carriers indicated above are to be taken into account from the departure of the package from our premises. ThePetsArk declines any responsibility in case of too long delivery time due to postal services, especially in case of loss of products, sorting errors, strikes or bad weather.

Please note that some deliveries may be subject to customs tariffs and delays.