Our Promises

In Pets We Trust is more than just a catch phrase.

It truly shows how important animals are to me.
I hope you share the same values and enjoy what The Pets Ark has to offer - products that I believe will make a difference to you and your pets, because they made a difference to me and mine. - LEONARD

Our promises to You

A fresh newsletter every Sunday

You will get some tips about your pets as well as informations about our current promotions. When you subscribe, you will receive a 10% discount on your next purchase, and much more.

One blog article a week

The weekly blog gives you general information and tips about pets. These are based on our own experience, they may not apply to yours!

Tips from pet lovers

You can contact us to have customized advice. Take advantage of our 15 years of pets expertise.

Attentive to our customers' needs

We listen to your feedback to constantly improve our services.
Don't hesitate to contact us or to place a review.

Returns within 30 days

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

True Passion for animals

The Pets Ark is actively involved in animal protection through donation campaigns, cooperation with shelters and donations in kind to animal protection organizations.

  

 

We cannot cheat with animals, they love you for what you really are and not for what you pretend to be.